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Update to the QC view - ownership is reporting something that is a bit

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  1. note added 3d ago

    Update to the QC view - ownership is reporting something that is a bit of a repeated problem is that the user (facility employee, this is an internal use application) will open an order's QC view - actually QC it but just forget to click the button to finalize the QC and then go up to the search/input in the top area of the page, input the next order id and move on to the next order. That order that was "QC'd" moves through and ends up getting shipped to the customer (ie: their negatives) but the order never leaves QC, doesn't get imported to FOS and we end up sending them an 'your item has shipped!' email. Which then causes the customer to think they can view their images on the website and they find the order hasn't been imported/no photos to view (still sitting in QC and now won't be addressed because the physical order object(s) are gone). We're setting up, independent to this task, visibility into these cases and surfacing tools but we'd like to - ultimately - have the QC view warning/alert the user when they try to browse away from it if it hasn't been submitted.

    operator · operator:mike
  2. participant joined 3d ago
    system · operator:mike

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